Last Modified: 16 January 2024

Our Commitment to Privacy

Ervaren, LLC, dba Raidlog, an Arizona limited liability company (“Company“, “Raidlog”, “we“, “our“, or “us“) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit any Company websites, including, and when using the Raidlog Service (as defined in our Terms of Service) (individually and collectively, the websites and Raidlog Service shall be referred to herein as the “Website“). The Company takes your privacy very seriously. To better protect your privacy the Company provides this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used and describes how you can access and update this information.

This policy applies to information we collect: (1) on the Website; and (2) in email, text, and other electronic messages between you and the Website. It does not apply to information collected by: (1) us offline or through any other means, including on any other website operated by the Company or, if you choose to accept AI Integration (as defined in our Terms of Service), any AI Machine (as defined in our Terms of Service), or any other third party; or (2) if you choose to accept AI Integration, any AI Machine, or any other third party, including through any application or content that may link to or be accessible from or on the Website.  If you choose to accept AI Integration, then the Information collected by any AI Machine will be governed by the applicable privacy policy of the AI Machine. Information collected by any other third party will be governed by the applicable privacy policy of the Third Party Agreement (as defined in our Terms of Service).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using the Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Contact Us

If you have any questions regarding this Privacy Policy, please contact us by email at  .

Children Under the Age of 18

The Website is not intended for children under 18 years of age. The Children’s Online Privacy Protection Act protects the online privacy of children under 13 years of age. California residents under 16 years of age may have additional rights regarding their information. We do not knowingly collect or maintain personally identifying information from anyone under the age of 16. If you are under 16, do not use or provide any information on the Website or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the contact information above.

Information We Collect

We may collect several types of information from and about users of our Website, including information: (1) by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other identifier which is deemed personal information under various laws, rules, and regulations applicable to this Privacy Policy (“personal information“); (2) that is about you or projects that you are involved in but individually does not identify you; and (3) about your internet connection, the equipment you use to access the Website, and usage details. We collect this information (i) directly from you when you provide it to us; and (ii) automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information You Provide to Us

The information we collect on or through the Website may include: (1) information that you provide by filling in forms on the Website, which includes information provided at the time of contacting us through the Website or registering for and using the Raidlog Service and, if you choose to accept AI Integration, information provided to an AI Machine, or any additional information provided that we may ask for if you report a problem with our Website; (2)  records and copies of your correspondence (including email addresses), if you contact us; and (3) your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including, without limitation: (1) details of your visits to our Website, logs, and other communication data and the resources that you access and use in the Website; (2) information about your computer and internet connection, including your IP address (including geolocation), operating system, and browser type; and (3) your preferences, such as language selection.

We also may use these technologies to collect information about your online activities over time. The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect directly from you. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: (1) estimate our audience size and usage patterns; (2) store information about your preferences, allowing us to customize our Website according to your individual interests; (3) speed up your searches; and (4) recognize you when you return to the Website.

The technologies we use for this automatic data collection may include cookies, web beacons, tags and scripts and are used by Raidlog and our affiliates and analytics providers. These technologies are used in analyzing trends, administering the Website, tracking users’ movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

If you choose to accept AI Integration, any technologies we use for automatic data collection may be similarly used by an AI Machine for providing AI Services. Such AI Machine and AI Services are not subject to the terms of this policy.


A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser or by utilizing the cookie banner that appears on the top of the Website homepage. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Once a cookie is placed in your browser, you can still delete it following the instructions for your specific browser. You can learn more about controlling cookies here:

We use cookies for setting user preferences and storing user activity. Our use of cookies is governed by our Privacy Policy.

Web Beacons

Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Raidlog, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Log Files

As is true of most websites, we may use gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do link this automatically collected data to other information we collect about you.

Local Storage Objects

We may use Local Storage Objects (LSOs) such as HTML5 content information and preferences. Third parties with whom we partner to provide certain features on our Website may also use LSOs such as HTML 5 and Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click the link below:

Google Analytics

We use Google Analytics to help us understand how our customers use the website.  You can read more about how Google uses your personal information here:

You can also opt-out of Google Analytics here:

Google Authentication

To simplify access, we offer some of our users the option to authenticate using Google authentication services. If you chose to use this service, you acknowledge and agree that we may access and use certain Google user data to provide authentication services. This includes, but is not limited to, basic profile information, email address, and other data as permitted by the authentication scope granted during the sign-in process.

Our use of Google user data is limited to the practices disclosed in this Privacy Policy and adheres to Google’s Limited Use Requirements. We do not collect more data than is necessary for authentication purposes, and we do not use the data for any purposes other than those explicitly stated in this Privacy Policy.

Additional Requirements for Specific API Scopes:  In accordance with Google’s policies, we comply with the additional requirements specified for specific API scopes. Please refer to Google’s Limited Use Requirements for detailed information on the restrictions and guidelines associated with each API scope.


How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information: (1) to present our Website and its contents to you, including to allow you to interface with an AI Machine in order to provide AI Output if you choose to accept AI Integration; (2) to provide you with information, products, or services that may be of interest to you; (3) to fulfill any other purpose for which you provide it; (4) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (5) to notify you about changes to our Website or any products or services we provide through it; (6) allow you to participate with interactive features on our Website; (7) in any other way we may describe when you provide the information; and (8) for any other purpose with your consent.

Finally, we never use, share, sell or rent the personal information provided to us online in ways unrelated to the ones described in this Privacy Policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Behavioral Advertising

We may use personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy: (1) to our subsidiaries and affiliates; (2) to contractors, service providers, and other third parties we use to support our business, including an AI Machine in connection with the provision of AI Services if you choose to accept AI Integration; (3) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Raidlog’ assets and any preliminary negotiations and diligence thereto, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Raidlog about our Website users is among the assets transferred; (4) to fulfill the purpose for which you provide it; (5) for any other purpose disclosed by us when you provide the information; or (6) with your consent.

We may also disclose your personal information: (1) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (2) to enforce or apply our terms of use and other agreements, including for billing and collection purposes; or (3) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Raidlog, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We never use, share, sell or rent the personal information provided to us online in ways unrelated to the ones described in this Privacy Policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


The Raidlog Service requires a username and password to access your account and personal information. You are responsible for choosing a strong password and keeping it secret. You are also responsible for maintaining the security of any email accounts you use to communicate with us. We take steps to help you keep your account information secure, but we cannot ensure or warrant the security of information that you transmit to or receive from us, or guarantee that information may not be accessed, disclosed, altered, or destroyed.  We are not responsible for the functionality or security measures of any third party.

Knowledge Center and Resources

If you wish to subscribe to our publications, newsletter(s) or other available resources, we will use your name and email address to send such materials to you. If you wish to opt-out of receiving these materials, you may do so at any time by following the unsubscribe instructions within the emails you receive.

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if the Raidlog Service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.

Links to Other Sites

The Website may contain links to other sites that are not owned or controlled by Raidlog. Please be aware that Raidlog is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every website that collects personal information.

Artificial Intelligence

The Website and Raidlog Service may be integrated with, or allow you to interface with, an AI Machine.  Any information that you provide to Raidlog in connection with such integration or interfacing may also be provided directly to the AI Machine. Any information provided directly to the AI Machine will not be subject to this privacy policy and Raidlog is not responsible for such information.

Service Providers

We use other third parties such as an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Business Transitions

In the event Raidlog goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

Our Commitment to Data Security

The security of your personal information is important to us. We have implemented an information security program that contains administrative, technical and physical controls that are intended to reasonably safeguard personal information. The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the Website like message boards.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

How You Can Access, Correct, Delete and Deactivate Your Information

You can access, delete and correct all your personal information that we collect online and maintain by contacting us at the contact information below.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We use this procedure to better safeguard your information. You can correct factual errors in your personal information by sending us a request that credibly shows errors. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

California Privacy Rights

California Civil Code Section 1798.83 and the California Consumer Privacy Act of 2018 entitle California users to request information concerning the disclosure of certain personal information to third parties. While you can always contact us at with any questions, please know we do not currently sell data trigging these statutes.

Nevada Privacy Rights

Nevada Revised Statutes Chapter 603A entitle Nevada users to certain opt-out rights. While you can always contact us at with any questions, please know we do not currently sell data trigging that statute’s opt-out requirements.